Maintenance requests
Submit a request, add details, follow status, and communicate in its message thread.
Tenant Portal
A Simple Tenant Portal for Rental Communication and Requests
Rental requests and updates are easy to lose when they are spread across texts, email, and paper.
Rentalistry gives invited tenants a dedicated, secure place for the rental information and requests they share with their landlord.
The challenge
Rental updates get buried in separate conversations
Maintenance details, inspection times, bills, and documents can be difficult to follow when they are split across texts, email, and paper files.
The Rentalistry approach
A focused portal for tenant workflows
Tenants can review shared lease and property context, open maintenance requests, exchange request messages, view inspections and documents, and access shared utility-bill information.
Product capabilities
Useful workflows, connected
Shared documents
Access documents that the landlord has made available through the tenant workflow.
Inspection information
Review scheduled inspections and request a reschedule when that workflow is available.
Rental context
View the property, lease, and balance information exposed in the tenant portal.
How it works
From setup to an organized record
- 1
Receive access
Your landlord invites you to the tenant portal for your rental.
- 2
Send and review updates
Open maintenance requests, exchange messages, and view shared information.
- 3
Keep a useful record
Return to the portal for documents, inspection details, and request history.
Common questions
Frequently asked questions
How does a tenant get access?
A landlord sends an invitation connected to the tenant record. The tenant then sets up their secure account access.
Can tenants submit maintenance requests?
Yes. Tenants can create requests, add photos where supported, and exchange messages about the work.
Can tenants pay rent in the portal?
Rentalistry currently presents rental and bill information, but this page does not represent the platform as an online rent-payment processor.
Can tenants see all landlord documents?
No. Tenant access is limited to information and documents made available through tenant-facing workflows.
Access your rental information in the right portal
Tenants receive access from their landlord. Landlords can create an owner account to manage rentals and invite tenants.