Legal
Terms of Use
Last updated: June 1, 2026
1. Acceptance of Terms
By accessing or using Rentalistry ("the Service"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Service. Rentalistry is operated by Rentalistry LLC.
2. Description of Service
Rentalistry provides a web-based rental property management platform that helps property owners and managers organize properties, listings, rental applications, tenants, leases, rent records, expenses, maintenance requests, inspections, documents, reports, and related workflows. Tenants and applicants may access limited portals to submit applications, upload documents, view status, submit requests, and communicate with a landlord or property owner.
3. Platform Role
Rentalistry is a software platform. Rentalistry is not a landlord, property manager, broker, leasing agent, tenant screening company, credit reporting agency, law firm, payment processor, or party to any lease, rental application, rental transaction, maintenance request, or landlord-tenant relationship unless expressly stated in a separate written agreement. Landlords, property owners, tenants, and applicants are responsible for their own decisions, communications, records, and legal obligations.
4. Eligibility
You must be at least 18 years old and capable of entering into a binding agreement. By creating an account, you represent that all information you provide is accurate and complete.
5. Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at contact@rentalistry.com if you suspect unauthorized use. We are not liable for losses from unauthorized access caused by your failure to safeguard your credentials.
6. User Content & Uploaded Documents
You are responsible for the information, files, photos, lease documents, application materials, maintenance notes, receipts, inspection records, messages, and other content you submit to the Service. You represent that you have the rights and permissions needed to upload, store, and share that content through the Service. Do not upload content that is unlawful, fraudulent, misleading, discriminatory, invasive of privacy, or that you are not authorized to provide.
7. Acceptable Use
You agree not to: (a) use the Service for any unlawful, abusive, fraudulent, or discriminatory purpose; (b) upload false, misleading, or unauthorized information; (c) violate fair housing, consumer protection, privacy, landlord-tenant, or housing laws; (d) attempt unauthorized access to the Service or another user's data; (e) interfere with the security or availability of the Service; or (f) scrape, copy, or harvest data without our written consent.
8. Fair Housing & Landlord Responsibilities
Landlords and property owners are solely responsible for complying with all applicable housing laws, including fair housing, tenant screening, rental application, security deposit, rent, habitability, notice, eviction, recordkeeping, and local landlord-tenant requirements. Rentalistry does not make rental decisions, approve or deny applicants, guarantee tenant quality, guarantee payment, or verify that a landlord's use of the Service complies with law. We may suspend or terminate accounts that appear to misuse the Service or violate these Terms.
9. Applicant & Tenant Responsibilities
Applicants and tenants are responsible for providing accurate information and documents, keeping contact information current, and communicating directly with the landlord or property owner about applications, leases, payments, maintenance, and housing matters. Submission of an application or document through Rentalistry does not guarantee approval, housing availability, lease terms, or any rental outcome.
10. Fees & Payments
Certain features may require payment. All fees are stated at purchase and are non-refundable unless otherwise specified. If third-party payment services are made available, those services may be governed by separate terms and privacy policies. We reserve the right to modify pricing with reasonable notice.
11. Intellectual Property
All content, trademarks, and software on the Service are owned by Rentalistry or its licensors. You may not reproduce or distribute content without prior written permission.
12. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. Rentalistry does not provide legal, tax, accounting, real estate, brokerage, insurance, credit, screening, or financial advice. Any templates, reminders, reports, summaries, or workflow suggestions are for convenience only and may not fit your situation or jurisdiction. Consult a qualified professional for legal, tax, housing, or financial questions.
13. No Guarantees
Rentalistry does not guarantee that the Service will be uninterrupted, error-free, secure, or that data will always be available. Rentalistry does not guarantee application outcomes, tenant behavior, rent payment, property condition, legal compliance, document accuracy, maintenance results, or any landlord-tenant relationship.
14. Limitation of Liability
To the maximum extent permitted by law, Rentalistry shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost rent, lost business, housing disputes, application decisions, or third-party conduct arising from or related to your use of the Service.
15. Termination
We may suspend or terminate your account at any time for violation of these Terms. You may cancel at any time by contacting contact@rentalistry.com.
16. Governing Law
These Terms are governed by the laws of the State of Washington. Disputes shall be resolved in the courts of King County, Washington.
17. Changes
We may update these Terms from time to time and will notify you of material changes. Continued use after changes constitutes acceptance.
18. Contact
Questions? Email contact@rentalistry.com.